[Hometown chachacha] Official Goods Llama Keyring, Llama Doll, tvN K-Drama Goods

✔️  Payment : We can accept PayPal, With PayPal Buyer Protection.

✔️  Shipping : Ship from South Korea, within 1-3 days.

✔️  Shipping Cost : Depends on weight, you can check it when you checkout. 

✔️  Shipping worldwide
We offer international shipping with the cheapest and reasonable delivery time. 
But now some countries suspended shipping service due to courier, COVID-19. We week keep updating.

✔️  Safety Packing
Even a single sticker is put in a bubble envelope with hard paper padding, so it is delivered safely. 

✔️  How Do I Track My Order?
After the goods are shipped you will automatically receive an e-mail with tracking number which you can use to track the current location of your package.

✔️  How long will my package take to arrive?
Estimated delivery times are dependent on the destination: 
USA : 7-12 days
Hong Kong, Thailand : 7-10 days
Japan, Vietnam, Malaysia, Hong Kong, Philipines : 5-15 days
Canada, Germany, United Kingdom : 7-15 days
Russia, Denmark, Hungary, Luxembourg, Belgium, Israel : 2-4 weeks
Austrailia, Switzerland, France, the Netherlands, Norway, Lithuania, Sweden, Spain, Slovakia, Austria, Italy, the Czech Republic, Finland, Indonesia, Bulgaria, the United Arab Emirates : 5-7 days(UPS Express)

✔️  Duties and Taxes
Duties and taxes depends on your country's customs.

It is your responsibility to comply with your country's regulations. Please check your country's customs duty before placing an order.

✔️  Returns and Refunds

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at semonemoinfo@gmail.com. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at semonemoinfo@gmail.com.

All countries accept to returns.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In this case, we pays the shipping cost on returns.

When you change your mind, customers pays the shipping cost on returns. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.